This Privacy Policy describes how MAEDEC (Spencer Specialties, LLC – DBA MAEDEC) collects, uses, and shares personal information when you visit or make a purchase from our website. It also outlines your rights and how we protect your privacy.
Company Information
Company Name: Spencer Specialties, LLC – DBA MAEDEC
Address: 15559 Union Ave, Ste 3029, Los Gatos, CA 95032
Website: www.maedec.com
Contact: [email protected]
What We Collect
We collect the following personal information when you interact with our site or services:
Name
Email address
Phone number
Billing/shipping address
Payment information (via secure third-party processors)
Device and browser data
Usage data such as time on page, click behavior, and referring URLs
Any information voluntarily submitted through contact forms or opt-ins
How We Use Your Information
We use your information to:
Fulfill and manage purchases of motorcycle parts
Provide customer support and respond to inquiries
Send updates or marketing emails (if you opt in)
Deliver SMS notifications (with consent)
Monitor site performance and improve the user experience
Comply with legal obligations
Sharing Your Information
We do not sell or share your information with affiliates or unrelated third parties for marketing purposes.
We only share your information with trusted third parties when necessary for business operations, under strict confidentiality agreements. These include:
Payment processors (Stripe, PayPal, Intuit) – for securely processing payments
Email service providers – for sending communications you have opted into
Website hosting services – for hosting and maintaining our website
SMS service aggregators – for delivering SMS messages you have requested
CRM tools (Go High Level) – for managing customer relationships and follow-ups
SMS Communications
Your SMS opt-in data and consent information will not be shared with third parties, except for trusted SMS aggregators and carriers as required to enable message delivery.
We will never sell or share your mobile number or SMS consent information for promotional or marketing purposes.
Cookies and Tracking
Our site uses cookies to enhance functionality, improve performance, and offer a better user experience. Cookies may track things like:
Site visits and behavior
Login status
Shopping cart contents
You can disable cookies via your browser, but some features may not work properly.
Data Retention
We retain your information only as long as needed to fulfill the purposes outlined in this policy, including:
Order fulfillment
Customer service
Legal compliance
Usage data may be retained for internal analytics and website optimization.
Your Rights
You may:
Request a copy of your personal data
Update or correct your information
Request deletion of your data (unless required for legal or transactional reasons)
To make any of these requests, contact us at [email protected].
Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect information from anyone under 13.
Third-Party Links
Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.
Changes to This Policy
We may update this policy from time to time. Updates will be posted to this page with a revised date. We encourage you to review this policy periodically.
Contact
For questions, contact us at:
📧 [email protected]
🏢 15559 Union Ave, Ste 3029, Los Gatos, CA 95032